Middlesex Auto Repair

Whenever I get my car worked on they have always been very pleasant. When you get your oil changed they don't try to sell you unnecessary services. If they notice some fluid is low or dirty they just tell you the fact that's it. So many times I will ask about something else in the car and they will say we checked it and it looked fine. If I ask "what is that - is that bad?" they very nicely and patiently take the time to explain. Normally I would be nervous sending my car in for service and saying hey can you give it a once over? I am going on a road trip and want to make sure everything appears in order. I have done this several times at Honest 1 and have had no surprises and no sales pitches. I just had my brakes fixed, had them check the tires, oil change, and give it a once over. I love that they are open on Saturdays. I always get an appointment fairly quickly. I was lucky and was able to get a same day appointment this time too - how great is that. I have been going there for all my car maintenance and repairs for the last 2 to 3 years.

We have trusted Honest One with four different cars, with everything from routine oil changes to things like complete air conditioning overhauls and repairing damaged front ends. We've been extremely satisfied with their work. We've yet to throw anything at them that they can't handle. I particularly like the fact that they are willing to take the time to talk to you about problems and repairs, and can do it at a level you understand. I'm an an engineer by training, so they'll talk technical with me, but they can also explain things to my wife (who's not nearly so technical) in terms she can easily understand. You never feel like they're rushing you out the door so they can get to the next customer. When we walk in the door they remember us. (Perhaps we've been there too often :-) ) and when we walk out the door, we're confident the issue's been handled. The one time we had a subsequent issue with a repair, they stood behind their work, and handled it without charge, even though it turned out that it wasn't exactly the same thing. I've recommended several people here, and intend to continue to do so.

Good, courteous and fair-priced.

I have been a customer of Honest-1 Auto Care since 2009 and am very pleased with their work, the prices I've been charged and with the quality of the service personnel. Owner Mark Porcelli is a conscientious owner who goes out of his way to satisfy his customers. I own two vehicles, a 2000 Dodge Durango and a 2000 BMW 528i, and I regularly have both serviced at Honest-1. Mark and his team have saved me thousands of dollars in service fees that I had been paying to BMW and to Dodge directly. And, they have gone out of their way to accommodate my busy schedule. I am very appreciative to have been introduced to them in 2009 and I have referred many of my friends and family. We are all more than satisfied with the service and attention we receive from Honest-1 Auto Care.

The name pretty much sums it up. I trust all my automotive needs to Mark and Tony. They take the time to explain the repairs needed and never sell me things I dont need..

I will forever bring my car to Honest 1 Auto. They treat me with the highest respect and always let me know exactly what is going on with my car. I leave feeling confident that I have been taken care of. Thank you for all that you do!

Being a woman and bringing your car to a mechanic in the past was a nightmare for me. Since using Honest 1 Auto it has been a pleasure and I know I'm not being taken advantage of. My son has a sports car and has had Honest 1 Auto do repairs and again they live up to their name of Home of Honest Mechanic's.

Love Honest One! I bring mine and my wife’s cars there because they are courteous, professional and always educate you on the current needs of our vehicles. I wholeheartedly trust them and would recommend them without hesitation to anyone who is looking for a mechanic . Pete Sac

I've been a customer of Honest-1 almost from the day they opened. No matter when I come, with or without an appointment, Mark and the guys have fixed whatever problem I had. They are keeping my old car running way past what should be expected and thus, are keeping me safe as well. The facility is clean, the staff and owner courteous and their service is unsurpassed.

Great service and reasonable pricing for repairs. They live up to the name 'Honest'. Would highly recommend them..